Privacy policy

We value your privacy & experience at sea

Bysea uses cookies and similar technologies to enhance site navigation, analyze traffic, personalize content, and deliver targeted marketing for our luxury charter services. By clicking "Accept All", you consent to our use of all cookies. You can manage your preferences or decline non-essential cookies at any time by clicking "Cookie Settings".

Necessary / Essential Cookies

These cookies are essential for the website to function securely and properly (e.g., handling charter booking inquiries, security, and session management). They cannot be switched off in our systems.

Performance & Analytics Cookies

These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us understand which charter guides and fleet pages are most popular.

Functional Cookies

These cookies enable enhanced website functionality and personalization, such as remembering your preferred currency, language, or saved boat charter dates.

Marketing & Targeting Cookies

These cookies may be set through our site by our advertising partners to build a profile of your interests and show you relevant Bysea advertisements on other sites.

Complete Privacy Policy

Last Updated: July 12, 2026

Introduction

Welcome to Bysea ("Bysea Ibiza," "we," "our," or "us"). We respect your privacy and are committed to protecting the personal data of our website visitors, guests, and charter clients.

This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, submit a booking request, or utilize our day charters, overnight stays, and concierge services.

This policy complies with global data protection frameworks, including the General Data Protection Regulation (EU GDPR), the Spanish Organic Law on Data Protection (LOPDGDD), and applicable international privacy standards.

Data controller information

For the purposes of applicable data privacy laws, the data controller responsible for your personal information is:

  • Legal Name: Bysea Ibiza

  • Operating Location: Ibiza, Balearic Islands, Spain

  • Contact Email: info.bysea@gmail.com

Personal information we collect

We collect information that identifies, relates to, or describes you ("Personal Data"). This includes:

A. Information provided directly by you

  • Identity & Contact Data: Name, email address, phone number, nationality, and passport or ID details (required for maritime authority manifests and passenger lists).

  • Booking & Charter Preferences: Desired charter dates, vessel preferences, group size, special dietary requests, and add-on selections (e.g., private chef, water sports gear, VIP club concierge).

  • Payment Data: Credit/debit card details, billing address, or bank transfer information processed via secure PCI-DSS compliant third-party payment processors.

B. Information collected automatically

  • Technical Data: IP address, browser type, device information, operating system, and geographic location.

  • Usage Data: Pages viewed, dwell time, click paths, referring URLs, and interaction with our online booking widgets or inquiry forms.

Sharing and disclosure of information

We do not sell, rent, or trade your personal data. We may share your information with trusted third parties strictly necessary to deliver our services:

  • Captains & Crew Members: To ensure safety, passenger list compliance, and custom hospitality requirements.

  • Third-Party Add-On Providers: Private chefs, water sports operators (e.g., SeaBob/eFoil hire), and VIP concierge partners (with your explicit request).

  • Payment Gateways & Financial Institutions: To process secure transactions.

  • Maritime & Port Authorities: To comply with Spanish maritime law, Guardia Civil regulations, and port authority manifests.

  • IT & Service Providers: Web hosting platforms, CRM software, and email marketing processors bound by strict Data Processing Agreements (DPAs).

International data transfers

When data is transferred outside the European Economic Area (EEA), we ensure appropriate safeguards are implemented—such as EU Standard Contractual Clauses (SCCs)—to guarantee an equivalent level of data protection.

Data retention

We retain your personal data only as long as necessary to fulfill the purposes outlined in this policy or to satisfy legal, tax, and maritime record-keeping requirements:

  • Booking & Financial Records: Retained for up to 6 to 10 years in accordance with Spanish tax and commercial law.

  • Marketing Subscriptions: Retained until you withdraw consent or opt out.

  • General Inquiries: Retained for up to 2 years following the last communication.

Your privacy rights

Depending on your jurisdiction (including under the GDPR and local laws), you have the following rights:

  • Right of Access: Request a copy of the personal data we hold about you.

  • Right to Rectification: Request correction of inaccurate or incomplete data.

  • Right to Erasure ("Right to be Forgotten"): Request deletion of your personal data when it is no longer needed.

  • Right to Restrict or Object: Object to data processing or request restricted handling (e.g., opt out of marketing).

  • Right to Data Portability: Receive your personal data in a structured, standard electronic format.

  • Right to Withdraw Consent: Revoke consent at any time without affecting prior lawful processing.

To exercise any of these rights, please contact us at info.bysea@gmail.com. You also have the right to lodge a complaint with the Spanish Data Protection Agency (Agencia Española de Protección de Datos - AEPD) at aepd.es or your local regulatory authority.

Security measures

We implement technical and organizational security measures—including SSL encryption, access controls, and secure server infrastructures—to prevent unauthorized access, disclosure, or loss of your personal information.

Third-party links

Our website may contain links to external sites (e.g., luxury beach club venues, partner tourism sites). We are not responsible for the privacy practices or content of these external third parties.

Policy updates

We may update this Privacy Policy periodically to reflect changes in legal requirements or operational procedures. Revisions will be posted on this page with an updated "Last Modified" date.

Contact us

For questions regarding this Privacy Policy or our data management practices:

  • Email: info.bysea@gmail.com

  • Address: Bysea Yacht Charters, Marina Port Ibiza, Spain

  • Website: www.byseaibiza.com

  • Phone: +34 6239 14816